Public & Patient Participation Policy

Recently, NHS England issued a Public and Patient Participation policy which is their own policy in relation to the following NHS England commissioned services regarding their legal duty to involve the public in commissioning.

The services NHS England is responsible for are

  • primary care (GP, dental, eye health and pharmacy) services
  • specialised services
  • health in justice services
  • some services for the armed forces and their families
  • some public health services

A short guide to the Department of Health

Ever wanted to know more about how the NHS, Department of Health, Public Health and Adult social care services work together? This guide summarises what each body does, their costs, recent and planned developments, and what to look out for across the main business areas.

The National Audit Office (NAO) first developed this document for a Parliamentary audience, but here at Involvement we didn't want to waste this resource.

Download the short guide to Department of Health

Engagement vs consultation

Which engagement activity is best for a particular project? When should engagement actually be formal consultation?

As engagement leads we often get asked questions like these by colleagues who are involved in projects which they know will need patient and public involvement, but they're unsure if engagement or formal consultation is needed.

To help answer these questions, we've developed a tool which gives examples of when engagement or consultation might be needed, using fictional scenarios which might affect an audiology service. 

Here's our very own tool: 'Engagement vs Consultation'.

Don't forget your pharmacist!

The Royal Pharmaceutical Society has launched a collection of resources to help patient groups spread the word about the range of services pharmacies can offer patients.

The patient engagement hub provides factsheets, videos, case studies and posters on topics such as the support pharmacies can give patients with particular medical conditions, services for carers and the benefits of the electronic prescription service.


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