Which engagement activity is best for a particular project? When should engagement actually be formal consultation?
As engagement leads we often get asked questions like these by colleagues who are involved in projects which they know will need patient and public involvement, but they're unsure if engagement or formal consultation is needed.
To help answer these questions, we've developed a tool which gives examples of when engagement or consultation might be needed, using fictional scenarios which might affect an audiology service.
Here's our very own tool: 'Engagement vs Consultation'.
If you would like to continue the debate or share your ideas and examples - start a conversation in our dedicated forum or tweet us @NHSInvolvement.