Social media can be a difficult landscape to navigate. With so many different messages from different people and organisations to be aware of and respond to, it’s important to know what to say and how to engage in the best way for your organisation and the person contacting you.
Patient Participation Groups (PPGs) make a huge impact to local GP surgeries and equally help patients feel empowered. The partnership between the two is a great example of how the NHS is meeting the needs of local people, and continuing to keep people involved. But how do you set up a PPG? What is best practice?