NHS England has recently launched a consultation to look at how decisions could be made for the investment in specialised services in the future. Specialised services are health treatments delivered in the NHS to help patients who have either rare, or specific common diseases coupled with other complex healthcare needs.
We are thrilled to have won an award for our Insight system at the Patient Experience Network National Awards (PENNA) which took place recently.
The Insight system, which helps us to understand the voice of the local population by bringing together patient experience, feedback and public opinion into one database, was chosen by judges as the top entry in the Commissioning for Patient Experience category.
Now we’re in the next phase of Involvement we’re looking forward to focussing on the six key support streams which are available to commissioners to help them engage with patients and the public. Some of these streams include patient recruitment and membership, public consultation and continuous engagement, research and event management.
The future of the Involvement project is looking bright after 40 engagement leads from across the health and social care sector came together at the next phase event in Peterborough to learn how it will evolve.
The event, held on Monday 23 February, highlighted how the project has benefited patients and commissioners by providing an opportunity for users to share, learn and interact, helping them to better engage with staff and the public.
On Thursday 26 February the Involvement team held a tweet chat to share tips on running a successful event. This was in the wake of the Involvement project’s Next Phase event, held on 23 February. The tweet chat was led by our award winning navigator, Preetpal Channa.